If you realize that you’ve made a spelling error in your order, please email us within 24 hours of placing your order. This allows us to make the necessary corrections before the production process begins. Timely communication is crucial to ensure your jewelry is made exactly as you want it.
Once your order has been confirmed, you will receive an SMS or email with your tracking number(s). We provide weekly updates on the status of your order via SMS, ensuring you are kept informed throughout the entire process. Our goal is to provide you with a seamless and transparent experience from start to finish.
After receiving the SMS confirmation that your order has been processed and is ready for shipping, please allow up to 5 days for your order to arrive once it has been shipped. This final leg of the journey ensures that your custom jewelry arrives safely and promptly.
Elegance That Lasts a Lifetime.